We often get asked if we make custom moulds. To make it easier for you we've put together this article that explains all about what we can and cannot do.
You can submit requests for moulds to be added to our website by completing the form at the bottom of this page. If you're not familiar with our request process, read on for the ins and outs.
We wish it was possible to make all the requests we receive but, there just isn't enough time to meet the demand. We do make unique moulds, and most of our moulds are inspired by our customers. That being said we aren't specifically a custom mould company and we do not work on a deadline and pre-quote basis.
There are different factors that contribute to whether a mould is added to our website or not. Below is a list of a few things we take into consideration:
- Is it something that's already readily available
- Have we received more than one request for that design
- Does it align with our range
- Is it practical
Requests are added to a document that we use when we create new designs. We work off of the document creating the designs that most closely match the criteria at the time. A big factor in this is time, smaller moulds like keychains and pendants are quicker to make than larger designs like 3d objects and decor. We'll often work on multiple designs at once because larger designs take longer to complete and we can work on smaller ones in between.
A big advantage of us doing it this way is that no customer ends up having to carry the cost of the design and master mould. Those costs are recouped in the sales of that mould on our website and if it doesn't sell enough copies, that's on us.